A list of our most frequently asked questions is below. We are here to help, so please phone us or email us if you don’t find an answer here.


What are your opening hours?

We are open 9-5 during the week and 9-4 on weekends. We’re usually closed on public holidays.

Are you a small business?

Proudly! We’re a small, family business based in Albany, Western Australia and we’re 100% Australian-grown, born and bred, owned and operated.

How can I contact someone at Designer Dirt?

We are available by email at info@designerdirtwa.com.au or you can call Ian on 0437423344 and Jane on 0427448481.

Can I order by telephone?

Absolutely! Call Ian on 0437423344 for landscape supply and large sculpture queries and Jane on 0427448481 for enquiries about home, garden and giftware as well as garden art and work by local artisans.

Do you sell gift certificates?

Yes, they make a great gift! You can order through our website in the Gifts section or phone 0427448481or email info@designerdirtwa.com.au

Can I include a card with a message if my order is for someone else?

Yes. Just add a message in the text box on the cart page. We'll hand-write your message on the card and include it with your order. You can also upgrade the note card to one of the gift cards in our range of add-ons.

I’m looking for advice on working out the best landscape supplies for my project?

Give us a phone call, email us or just call in. We love to help!

How do I calculate how much mulch, garden mix, cracked pea gravel etc.. I need to complete my project?

Use our handy calculator guide and check out the Tips of the Trade. You can always give us a call too!


What are my options for receiving my order?
  • You can click and collect from Designer Dirt at 2a/230 Chester Pass Road, Walmsley -(Albany), Western Australia. Please bring a copy of your order with you.
  • We can post orders that fit within Australia Post guidelines.
  • We can deliver orders of all sizes locally and throughout the Great Southern – please contact us to discuss at info@designerdirtwa.com.au or call Ian on 0437423344.
  • Courtesy trailers are available free of charge for landscape supplies and large garden art etc…
  • Carriers can be arranged for extra-large sculptures. Please email info@designerdirtwa.com.au or phone Jane on 0427448481 to find out more.

Is delivery available every day of the week?

Our available delivery days are Monday to Friday. If you have an urgent order please phone Ian on 0437423344 for landscape supplies or Jane on 0427448481.

How much are your delivery fees?

We have a flat fee of $20 for deliveries within 10km of Designer Dirt. For deliveries outside that area please contact us for a quote.


What type of payments do you accept?

We accept Visa, Mastercard and PayPal online. We also take American Express and cash in store.  You can pay by direct deposit as well.

How do I add a discount code?

You can apply discount codes at checkout in the payment sections.